by Terri Klass | Oct 8, 2017 | Advice on Millennials, Building Confidence, Career Development, Communication, Influential Leader, Leadership Development, Management Development, Mentoring, strategic listening
My leadership workshops are always filled with young leaders who may be new to an organization or new to an industry. They arrive excited to fill their leadership toolbox with skills or knowledge to help them grow in their careers and jobs. Being new to a career can...
by Terri Klass | Aug 27, 2017 | Communication, Compassion, DiSC Assessments, Empowerment, Generosity, Influential Leader, Leadership Development, Open-Minded, Storytelling, Team Building
Partnering with many highly technical leaders throughout the years, I have come to understand the direct communication style. They get to the point quickly, using as few words as possible, with a purposeful tone. They exude an air of authority. This past week was no...
by Terri Klass | Jul 2, 2017 | Building Trust, Collaborative Leadership, Communication, Empowerment, Generosity, Leadership Development, leadership qualities, Open-Minded, Teams
Independence Day is upon us in the United States and many will celebrate with fireworks, social gatherings and plenty of barbecued food. It is a joyous time as we honor those who helped create a country of freedom and choice. Along with having the many opportunities,...
by Terri Klass | May 28, 2017 | Appreciation, Communication, Core Values, Gifts and Strengths, Influential Leader, Leadership Brand, Leadership Development, leadership qualities
Rituals are important to the survival of any organization as they contribute to the unique culture of a workplace. Rituals can mean honoring our co-workers’ birthdays with cards that everyone signs and a special birthday cake or making Wednesday “Bagel Day” for the...
by Terri Klass | May 21, 2017 | Communication, Dealing With Crises, Delegation, Empowerment, Leadership Development, Management Development, Storytelling
In one of my leadership programs this past week, I met a very devoted leader who was overwhelmed with her workload. As she shared her story and challenges with us her face and entire body grew tense and rigid. She was visibly upset, shaking her head as she rolled out...
by Terri Klass | Feb 5, 2017 | Business Development, Change Management, Collaborative Leadership, Communication, Creative Leadership, Leadership Development, strategic listening
For many years I have been partnering with an organization to provide leadership training for many different industries. As with any long-term collaboration, we sometimes disagree or view the customer challenges from different perspectives. If we end up being on...