by Terri Klass | Mar 24, 2019 | Collaborative Leadership, Communication, Leadership Development
It can be so frustrating to be technically competent on a team and yet not be able to cultivate strong relationships with our co-workers or bosses. It’s not that we don’t like the people we work with; it’s more that we find it difficult to share ideas with them. Other...
by Terri Klass | Feb 17, 2019 | Building Confidence, Career Development, Communication, Leadership Development, Open-Minded
During a leadership program I presented last week there was a great deal of discussion about how to feel empowered to speak up. Participants were feeling frustrated that they had no influence over their team members or colleagues from other departments. Information...
by Terri Klass | Nov 11, 2018 | Communication, Influential Leader, Leadership Brand, Leadership Development
Many of us have a difficult time sharing our thoughts and ideas in an impactful way. We look around and marvel at how other people can just present their opinions in a free-flowing way and everyone seems to pay attention to them and listen. Being able to express...
by Terri Klass | Sep 30, 2018 | Building Trust, Communication, Empowerment, Teams
For many leaders our work lives revolve around being part of a team or even several teams. The thing is that all teams are not equal and that means we need to lead differently depending on the team make-up. I have worked with teams where there are many outspoken...
by Terri Klass | Sep 2, 2018 | Collaborative Leadership, Communication, Core Values, DiSC Assessments, Leadership Development, Supervisory Development
Survey after survey today asks leaders from all backgrounds what makes one leader more impactful than another. Although responses often state that technical expertise is essential, the big differentiating factor that sets apart strong leadership are the soft skills....
by Terri Klass | Jul 22, 2018 | Career Development, Communication, Leadership Brand, Leadership Development, Management Development
My younger daughter was a drama queen. Wherever she went as a kid, she would choose her clothes to reflect who she wanted to be. From a young age she knew how she wanted the world to see her. Even if the event she was attending was very basic and she knew her friends...