by Terri Klass | Jun 2, 2020 | Communication, Leadership Brand, Leadership Development, Management Development, Open-Minded, Positive Feedback, Supervisory Development
Spending an enormous amount of time inside our homes these past few months have given leaders an opportunity to do some thinking. For some, that reflection may have resulted in looking at team members or assignments with an overly zealous analysis. There are many...
by Terri Klass | May 3, 2020 | Building Trust, Communication, Customer Needs, Dealing With Crises, Leadership Brand, Team Building
Many leaders I speak with, are feeling exhausted and uncertain how long their current situations will last. In fact, each day may bring different emotions to leaders which is completely understandable. Myself included. Some mornings we may wake up feeling exhilarated...
by Terri Klass | Mar 8, 2020 | Change Management, Communication, Dealing With Crises, Leadership Development
Our global world and our individual workplaces are more highly connected than we ever imagined. Although there are extraordinary pressures being placed on us from the external world, we are facing them in our work environments. Remote working is becoming a new...
by Terri Klass | Nov 10, 2019 | Building Trust, Change Management, Communication, Dealing With Crises, Leadership Development, Team Building
Whether our teams are large or small, local or global, great performance will only occur if there is a high level of trust. A group of colleagues will only become a successful interconnected team if they are able to depend on one another during challenging times. When...
by Terri Klass | Oct 27, 2019 | Career Development, Change Management, Coaching, Communication, Empowerment, Leadership Development, Open-Minded
Halloween is almost here and for leaders it is a perfect time to scare up some actions that can set back our leadership strategy. OK maybe not totally derail us but perhaps create some unnecessary stress or discomfort. Why bother bringing these missteps into our...
by Terri Klass | Oct 6, 2019 | Building Confidence, Career Development, Communication, Dealing With Crises, Influential Leader, Leadership Development
While many professionals acknowledge that leadership can be challenging at times, there is often a diverse response on how to navigate through times of uncertainty. Being able to draw on a leadership toolbox that is filled with skills, experiences and knowledge can...