by Terri Klass | Jun 2, 2010 | Building Trust, Communication, Leadership Development, Positive Feedback, Team Building
One of the most important attributes for a great leader is the ability to remain positive even when a firm is experiencing a downturn and the future may require some tough decision-making. Do not underestimate the value of creating a positive environment for you and...
by Terri Klass | May 19, 2010 | Communication, Evaluating Leaders, Leadership Development
I just had one of those intellectual conversations with a friend about whether or not it is possible to measure the success of a teacher. She is a teacher who feels that it is tricky to adequately create measurable competencies for teachers. So it got me thinking....
by Terri Klass | Apr 21, 2010 | Communication, Dealing With Crises, Leadership Development, Management Development
For the past week, the news has been obsessed with volcanic ash in Iceland and its impact on most of Europe and around the world. The flights have come to a standstill in Europe and everybody seems to be caught off guard. No one seems to know what to do or how to...
by Terri Klass | Apr 7, 2010 | Communication, Leadership Development
Throughout all my years of consulting leaders, I have always learned the most from anecdotes that others shared. These stories can be very powerful and usually portray the multi-faceted aspects of a leader. Have you ever spent the time to write your own story? What...
by Terri Klass | Apr 1, 2010 | Building Trust, Communication, Leadership Development
In today’s turbulent workplaces, probably the most important characteristic for a leader to possess is honesty. If we cannot show others that we are trustworthy in both our words and actions, we will not have followers. So how do we show honesty? First think back to a...
by Terri Klass | Mar 17, 2010 | Communication, Goal Setting, Leadership Development
Many managers whom I have worked with ask me how they become better leaders. They have mastered the technical managerial skills of their job but they know they are not really leading. They are getting bogged down on everyday details and have no time to dream and...
