by Terri Klass | Nov 3, 2011 | Building Trust, Communication, Evaluating Leaders, Leadership Development, leadership qualities
A few weeks ago I attended a conference of mostly accountants from all across North America. It was fascinating to meet such focused individuals who also have a streak of creativity running through them. They were all leaders in their firms of varying sizes,...
by Terri Klass | Oct 4, 2011 | Communication, Leadership Development, strategic listening, Teams
I recently presented a three day workshop for a bi-lingual manufacturing firm. The entire team attended the programs, senior leadership though supervisors. Although the topic we explored was Problem Solving, what stood out for me was how the team grew to understand...
by Terri Klass | Sep 12, 2011 | Coaching, Communication, Leadership Development, leadership qualities, strategic listening
If you look around your office, how many effective leaders do you see? How many people can you honestly say you would follow down a path because you believe they could help you blossom in your career? Are there leaders that you feel are trustworthy and deserving of...
by Terri Klass | Jun 7, 2011 | Building Trust, Communication, Leadership Development, Team Building
For those of you who follow my blogs, you know that I often write about the importance of leaders developing rapport with their teams. Having the ability to connect with others is probably the most critical skill of any leader. Recently I read a poignant quote by Doug...
by Terri Klass | Mar 30, 2011 | Building Trust, Communication, Leadership Development, strategic listening, Team Building
In working with many organizations, I have come to realize that a leader cannot be effective without establishing a connection to their team members. All the ideas and vision in the world will not be welcomed or implemented if the team feels no rapport with their...
by Terri Klass | Feb 8, 2011 | Building Trust, Communication, Leadership Development, strategic listening, Team Building
I have often been asked why some work relationships are highly effective while others remain mostly combative. What impacts the success of two people or a team interacting together in a supportive and productive way? Constructive work relationships can make or break...
