by Terri Klass | Aug 20, 2012 | Building Trust, Communication, Empowerment, Influential Leader, Leadership Development
Working with clients this past year, I have noticed a big upswing with people feeling less secure in their work environments. Many times this feeling has less to do with job cuts but rather reflects the culture and climate that leadership conveys. Are you leading your...
by Terri Klass | Jul 11, 2012 | Communication, Influential Leader, strategic listening
Have you ever been in a conversation with someone and noticed the other person wasn’t listening? You were rolling out your most important points in a quick and succinct way, only to stare into a blank face. Sometimes leaders are so eager to share their goals and...
by Terri Klass | Mar 22, 2012 | Advice on Millennials, Collaborative Leadership, Communication, Empowerment, Leadership Development, Team Building
On March 21, 2012, Terri Klass presented “Understanding and Managing Generational Differences at Work”. The presentation focused on insights about the generations and how to engage one another to create collaborative teams.
by Terri Klass | Mar 14, 2012 | Building Trust, Collaborative Leadership, Communication, Leadership Development, Team Building
A leader’s success is oftentimes based on the performance and inner workings of their team. Building a strong team can be challenging even when the vision is clear and understood by team members. When I work with leaders and their teams, one thing that can really...
by Terri Klass | Jan 31, 2012 | Communication, Leadership Development, leadership qualities, Manager as Coach, Storytelling
When I coach leaders in how to become stronger communicators, I always ask them to share stories of who influenced them or greatly impacted their careers. We go around the room and each leader has a powerful anecdote to express with details of an important person and...
by Terri Klass | Nov 16, 2011 | Coaching, Communication, Leadership Development, Manager as Coach
At the beginning of my program on Leader As Coach, I ask everyone to think of a great coach in their life. We then share the name of that person who has impacted us and how they have influenced our leadership path. We focus on the behaviors and words of that coach...
