by Terri Klass | Mar 24, 2014 | Communication, Leadership Brand, Self-Promotion, Storytelling
Along the way, many of us have gotten the message that promoting our leadership brand needs to be done quietly. We worry that if we make too big a deal of what we represent, whether it be a product or service, other people will think we are being too pushy. While...
by Terri Klass | Feb 17, 2014 | Communication, Influential Leader, Leadership Development, strategic listening
I was trying out a new restaurant that opened in our town this week. Everyone was raving about it so I was very excited to test it out for myself. After looking at the menu and figuring out which perfect entrée to choose, I ordered and sat back to take in the new...
by Terri Klass | Jan 12, 2014 | Building Trust, Collaborative Leadership, Communication, Core Values, Leadership Development, strategic listening
While working with a client this week, I conducted follow-up sessions with the participants of a workshop I recently presented. As with many conversations, these dialogues took a turn from the original agendas and evolved into more meaningful exchanges of ideas. Some...
by Terri Klass | Nov 4, 2013 | Communication, Influential Leader, Leadership Brand, leadership qualities, strategic listening
School kids are very protective of their lockers. They store everything inside of these boxes from textbooks to jackets to food items and yes even money. These special compartments have locks to conceal each student’s necessities. Sometimes they decorate them to...
by Terri Klass | Sep 3, 2013 | Building Trust, Communication, Influential Leader, Leadership Brand, Leadership Development, strategic listening
When you give feedback to others or share your concerns about an idea or a suggestion, do you think about how your message is coming across? Do you try to put yourself in the place of the person receiving your comments or do you just say what you have to say? As a...
by Terri Klass | Jul 29, 2013 | Building Trust, Collaborative Leadership, Communication, Influential Leader, Leadership Development
In a recent NY Times interview, Fred Hassan, chairman of Bausch and Lomb, shared his philosophy about working with teams: “Roll up your sleeves, build credibility, and be very authentic with everybody so people start to believe you and trust you, and then get them to...
