by Terri Klass | Mar 27, 2016 | Collaborative Leadership, Communication, Leadership Development, Open-Minded, Team Building
I was approached by an organization this week to help them deal more effectively with conflict amongst their teams. It seems that the company had gone through a few mergers that resulted in disconnected teams as well as discontented team members. In particular there...
by Terri Klass | Feb 7, 2016 | Communication, Empowerment
Being heard clearly is probably the number one challenge for all us. Whether we lead a team or are an active member of an organization, sharing our ideas in the way we want others to receive them is important. In fact, when our messages are misunderstood or taken the...
by Terri Klass | Jan 3, 2016 | Collaborative Leadership, Communication, Empowerment, Leadership Development, leadership qualities, Management Development, Team Building
Gone are the days where one senior person is deemed exclusive leader of a team. This old paradigm only sets a team in backward motion, allowing for many missed opportunities from the rest of the team members. When I asked managers in a recent leadership workshop what...
by Terri Klass | Oct 19, 2015 | Communication, Leadership Development, leadership qualities, Management Development, strategic listening
One of the most important skills for leaders to own is their ability to communicate effectively. Although we each may have unique styles of conveying our messages, each message represents who we are and how we are perceived. I usually begin my Assertive...
by Terri Klass | Aug 10, 2015 | Building Trust, Communication, Leadership Development, strategic listening, Team Building
I happen to love baking apple pies. Through the years I have experimented with many different piecrust recipes, some containing butter and some containing shortening. Not all recipes lead to tasty piecrusts so I have learned to trust my past baking strategies and only...
by Terri Klass | Jul 6, 2015 | Advice on Millennials, Career Development, Coaching, Communication, Empowerment, Gifts and Strengths, Leadership Development, leadership qualities
I’ve worked with many new leaders in all types of industries and one thing is for sure- making mistakes and learning how to dust ourselves off is essential. It’s kind of like learning to ride a bike for the first time. We are so excited to master the skill and ride...
