by Terri Klass | Feb 25, 2024 | Coaching, Communication, Difficult People, Executive Coaching, Leadership Coaching, Leadership Development
It’s fascinating how many leaders during my leadership coaching and training have confessed their struggles with difficult conversations. Many even have professed an avoidance of entering into discussions where they may need to share uncomfortable information. They...
by Terri Klass | Jan 10, 2024 | Building Trust, Career Development, Communication, Curiosity, Gifts and Strengths, Influential Leader, Leadership Development
Recently I launched a leadership development program for a non-profit I have worked with for many years. Everybody arrived looking excited to be invited to the session and looking forward to what it was all about. You could feel the electricity and hear the buzz. So...
by Terri Klass | Jun 18, 2023 | Building Confidence, Communication, Core Values, Influential Leader
Whether you speak in a loud or soft voice or tend to be speedy or more paced in your communication, there is one most important piece to being an impactful leader- using an authentic voice. Just think about the leaders you have worked with throughout your career....
by Terri Klass | Mar 5, 2023 | Career Development, Communication, Conflict Resolution, Influential Leader, Leadership Development, Teams
It’s sometimes hard for leaders to break out of old routines and embrace new ways to adjust their leadership lens. Often, they expend most of their energy handling daily crises without even noticing that they have been working in the same patterns for way too many...
by Terri Klass | Jul 10, 2022 | Communication, Compassion, Creative Leadership, Influential Leader, Leadership Development, Storytelling
It is often said that leadership and influence are one and the same thing. Coaching leaders and presenting leadership development programs for many years has led me to the same conclusion. In fact, it is often not the person with the fanciest title who is the most...
by Terri Klass | May 30, 2022 | Building Culture, Career Development, Collaborative Leadership, Communication, Compassion, Influential Leader, Leadership Development, Team Building
There are so many lessons leaders learned during this never-ending pandemic. We learned that although we miss each other, we can work from anywhere. We upgraded our technology skills to connect more productively. We embraced the importance of checking in with each...