by Terri Klass | Nov 20, 2022 | Appreciation, Building Culture, Gifts and Strengths, leadership qualities, Team Building
As Thanksgiving approaches in the U.S., many leaders are getting ready for family or friend gatherings. This year people are reconnecting in larger numbers after several years of staying apart due to the unforgiving virus. For some leaders, the regathering is being...
by Terri Klass | Mar 6, 2022 | Appreciation, Influential Leader, Inspire, Leadership Development, Open-Minded, Team Building
Often when I work with leaders either in leadership programs or coaching, the topic of influence comes up. Although a leader may be a strong technician and extremely capable of carrying out their job responsibilities, they can also feel that they are not as persuasive...
by Terri Klass | Feb 2, 2020 | Appreciation, Building Culture, Building Trust, Gifts and Strengths, Leadership Development, Team Building
The Super Bowl is a very important time for many leaders. There are fantasy picks for the winning team with substantial money on the line. Families and friends gather for big Super Bowl parties filled with a crazy amount of highly caloric food as well as massive...
by Terri Klass | Nov 24, 2019 | Appreciation, Building Culture, Core Values, Generosity, Leadership Development, Team Building
There is no more impactful way to help someone grow their confidence than by a leader telling a colleague or a direct report how grateful they are for their valuable contributions to the team. Seems simple enough and yet many leaders sometimes forget that important...
by Terri Klass | Jul 14, 2019 | Appreciation, Collaborative Leadership, Compassion, Leadership Development, Team Building
Working with the leaders in an organization for several years now, I have gotten to understand how they connect with one another. At times there can be a great deal of conflict as they are unable to see eye to eye about their team challenges. Blaming rules the...
by Terri Klass | Dec 2, 2018 | Appreciation, Customer Needs, Leadership Brand
They are so precious to us and yet sometimes leaders make mistakes when working with their customers. Our missteps are not deliberate but often a result of juggling too many projects at the same time. Whether we work within a large organization, on a smaller team or...