Latest Posts
Five Leadership Touch Points For Magical Customer Experiences
Although leaders connect with customers internally and externally daily, not all customer experiences are equal. In fact, there can be a large disparity in the way our customers feel after they interact with us. Sometimes our customers can walk away sensing that we do...
How To Flip A Mistake Into A Gift
How can leaders transform an utter mistake into a desirable product or organization? They are all able to move past the mistake and visualize an opportunity.
Five Ways Leaders Tackle The Fear Of Speaking Up
With so many of our organizations’ hierarchies becoming flatter and flatter the old model of only sharing ideas with our immediate boss, is falling by the wayside. No longer is it looked down upon to speak with our boss’s boss or any colleague in a different department or division. To be able to share their ideas throughout their organizations leaders need to have a high level of credibility.
How To Ask For A Stretch Goal And Land It
Leaders can feel stuck or trapped in a job that they have been doing for a long time. They are eager to expand their responsibilities but may not have the confidence. Here are five ways to nail a stretch goal successfully.