by Terri Klass | Aug 22, 2020 | Career Development, Empowerment, Leadership Development, leadership qualities, Open-Minded
For many leaders, propelling forward these days can be challenging. It’s not that we aren’t eager to perform at a high level and offer the best deliverables to our clients, it’s more about feeling in limbo. Many of us are asking ourselves: “When will this pandemic...
by Terri Klass | Aug 9, 2020 | Business Development, Change Management, Collaborative Leadership, Communication, Customer Needs, Dealing With Crises, Leadership Development, Teams
Leading during this time can be very discouraging when projects can take longer to complete, and team members are juggling their personal and professional lives daily. Zoom calls can also become exhausting as many leaders wish there could actually be more...
by Terri Klass | Jul 27, 2020 | Core Values, Customer Needs, Leadership Brand, Open-Minded, strategic listening
Our customers, whether internal or external are our lifeline. We depend upon them to keep our businesses and projects alive and high functioning. They are precious to us and leaders must treat them with respect and dignity. The kicker is that sometimes our customers...
by Terri Klass | Jul 12, 2020 | Communication, Core Values, Leadership Development, Team Building, Teams
Working in teams is the way our workplaces perform their best. Even during this time when many leaders are working remotely, teams still dominate our profit and not-for-profit workspaces. Some of us may be moving between teams while others are part of forming new...
by Terri Klass | Jun 28, 2020 | Building Confidence, Career Development, Communication, Leadership Development
If we each want to lead from wherever we are, regardless of our position or title, it is essential to have the courage to share our point of view. What I notice in many of my workshops and coaching sessions is that people are sometimes fearful of presenting an...