by Terri Klass | Apr 4, 2021 | Change Management, Compassion, Dealing With Crises, Empowerment, Leadership Development, Open-Minded, Team Building
There are many hot topics being shared right now but none more heated than the idea of when and how to reopen our buildings and communities. For over a year we have literally stayed to ourselves-working and playing from our homes. Most of our organizations are still...
by Terri Klass | Mar 21, 2021 | Building Culture, Building Trust, Gifts and Strengths, Influential Leader, Leadership Development, strategic listening, Team Building
Feeling isolated is a fairly common emotional response for many leaders today. As the months keep dragging on during this unsettling time, many of us on teams are connecting more often about business and less on a personal level. Our virtual calls tend to focus on...
by Terri Klass | Feb 21, 2021 | Conflict Resolution, Leadership Development, Open-Minded, Problem Solving, strategic listening, Team Building
I knew the team meeting was going to be difficult for some of the members because of the item on the agenda. In the past when this topic came up there was great deal of anger and loud voices chiming in at the same time. Adding to this polarizing issue was conducting...
by Terri Klass | Feb 7, 2021 | Building Culture, Career Development, Collaborative Leadership, Customer Needs, Leadership Development
Many leaders are trying to figure out how to stay focused and positive when their teams and personal life are far from calm. This past week I received a very upsetting phone call from a person within a non-profit I am working with. She poured her heart out to me about...
by Terri Klass | Jan 24, 2021 | Career Development, Communication, Dealing With Crises, Goal Setting, Leadership Development, strategic listening
Our world is topsy turvy and that can lead to unbalanced work lives and wobbly career trajectories. What once made sense for leadership success no longer applies. We used to be able to work hard in our jobs, build skills, attain knowledge and then grow our work lives....