by Terri Klass | Sep 19, 2021 | Career Development, Leadership Development, Management Development, Open-Minded, strategic listening
This past week was not one of my best moments during one of our team meetings. The agenda was moving along well until we hit a speed bump and things turned sour. One of my team members shared some information that I was totally not expecting. In a nano-second I...
by Terri Klass | Sep 5, 2021 | Career Development, Curiosity, Empowerment, Goal Setting, Leadership Development, Negative self-talk
The summer days in the northern hemisphere are slowly coming to a close. The daylight hours are beginning their downward slope and the cooler breezes are making their return. It has often been said that September is the new year for many leaders. It is the time when...
by Terri Klass | Jul 25, 2021 | Career Development, Coaching, Dealing With Crises, Empowerment, Leadership Development
It’s been one of those weeks that whichever way I looked I was being inundated with more projects and tasks. It was also a busy time with my family which is always my number one priority. Meetings seemed numerous and endless, leaving some with unresolved issues. So...
by Terri Klass | Jul 11, 2021 | Change Management, Creative Leadership, Leadership Development, Team Building
The tropical storm was approaching, and we were about to have our first in-person meeting. All the senior leaders were looking forward to finally sitting next to one another and seeing each other’s emotions up close. It was going to be an exciting evening, which also...
by Terri Klass | Jun 27, 2021 | Conflict Resolution, Leadership Brand, Leadership Development, Management Development, Open-Minded, Teams
Recently I was drawn into a heated discussion on a team I lead. The interaction took place so quickly that I barely realized what was happening until I had already been sucked in. Information and data were being thrown at me, leaving little room for me to respond to...