Have you ever been part of a team that seemed to be swaying in the wind? It can be disconcerting to feel that a team is moving in a direction that you are unclear. Team members deserve to know where a team is headed, why they are pursuing a certain route and what roles they will play. A team that is not given all the facts will never be able to perform at its highest level.
I have been working with a team that has gone through a lot of change within the organization. You might say it has suffered a trauma and is trying to regain its bearings. Key leaders are leaving and a new team of leaders needs to be built. On one hand it is unsettling to face so much change at once. Yet to look at it through a different lens is to see immense opportunity.
Influential leaders look at change as an opportunity rather than an upsetting situation. Share on XTo tackle a dysfunctional team and kick it into high gear requires intentional actions and decisions. That means having a plan to restructure and lead differently. Rebuilding a team is no small feat but can result in a strong outcome if purposeful strategy is utilized.
Five Steps To Lead A Team To Its Highest Potential
1. Choose Strong Leaders
To begin the process of building a high potential team it is critical to put in place the best leadership possible. That means selecting leaders who have a track record of being effective communicators as well as influential visionaries. These leaders need to have the capability of creating a big picture view and skills of sharing that vision with excitement and clarity. In addition, it is important to cultivate a leadership pipeline to meet future needs.
2. Understand Your “Why”
Teams that understand why they are performing certain tasks will always execute in a better way. Purpose empowers team members to work towards a common goal and often will help members attain a higher level of achievement. I have seen this happen by:
- Organizing town meetings explaining why a certain direction was chosen.
- Specifically sharing how each person fits into the greater goal.
- Listening for areas of confusion or concern.
- Taking teams to visit customer establishments to see how their work impacts others.
3. Build Trust And Rapport
The first rung on a team building ladder is developing trust among everyone. Without trust there is no transparency and without transparency there is no commitment. For teams to be highly functional, members need to be able to share their truths and express their views with safety. This type of environment creates camaraderie and rapport. It enables real progress and growth.
4. Assign Responsibilities and Roles Clearly
In order for the members of a team to perform at their highest levels it is imperative to have a clear understanding of the expectations for everyone. For this to happen leaders must prepare and share job responsibilities. Clarity begins with:
- Clearly written out job responsibilities.
- Team members meeting with their supervisors on the expectations.
- Asking for input and suggestions to make sure teams know exactly what their tasks are and who they should be interacting with.
5. Become An Accountable Team
Ultimately for a team to be its best, each person must own their part of the process. Holding ourselves accountable and holding our colleagues accountable enables a team to make mistakes, take risks and be supportive of one another. An accountable team can reach its highest potential because everyone has a stake in its success.
To lead a team to reach its highest potential everyone must hold themselves accountable. Share on XHow have you led a team to reach its highest potential? What strategies have you used to bring out the best in each member?
Spot on, Terri. It is an opportunity. Like so many people, I’ve been there. I was one of the people on the leadership team that was brought in to give some new direction and strength to a struggling division. We decided to meet our people, as many as possible in the division in 1x1s and small groups. We also created ways for the managers and directors to build more trust with us, the leadership team, and each other. Our problem was that the senior leaders wanted results, not trust and rapport building. We tried to communicate that without that, anything we implemented would struggle. We needed to move forward as a team.
Will share!
Alli
That situation must have been frustrating. Trust drives high performance and without it dysfunction often results. Thanks for sharing your story Alli!
Great points on how leadership can move on from the fallout of change. Your first point really resonates with me: “select leaders who have a track record of being effective communicators as well as influential visionaries.” No matter how talented a person might be, they cannot be an effective leader unless they know how to communicate with people. That’s number one but it doesn’t make any difference how well they can communicate if they can’t share something of substance, like a vision. Those two qualities are not often found in the same voice…
I agree that often a leader who is a great visionary isn’t always able to communicate and excite others about the direction they envision. On the other hand a leader might be an energizing communicator but may lack deep vision. I have found in each of these cases the most successful team leaders surround themselves with complementary talent to offset their blind spots.
Thanks LaRae for adding your helpful comments!