by Terri Klass | Jan 10, 2024 | Building Trust, Career Development, Communication, Curiosity, Gifts and Strengths, Influential Leader, Leadership Development
Recently I launched a leadership development program for a non-profit I have worked with for many years. Everybody arrived looking excited to be invited to the session and looking forward to what it was all about. You could feel the electricity and hear the buzz. So...
by Terri Klass | Aug 6, 2023 | Building Trust, Change Management, Leadership Development, Open-Minded, strategic listening
Work appears differently in many of our organizations after the pandemic. Many companies are still struggling to define their in-person, remote and hybrid models for employees. Of course, no one size fits all and that can lead to a great deal of confusion and...
by Terri Klass | Jun 18, 2023 | Building Confidence, Communication, Core Values, Influential Leader
Whether you speak in a loud or soft voice or tend to be speedy or more paced in your communication, there is one most important piece to being an impactful leader- using an authentic voice. Just think about the leaders you have worked with throughout your career....
by Terri Klass | May 8, 2023 | Curiosity, Influential Leader, Leadership Development, leadership qualities, strategic listening
One of the most underestimated skills for influential leadership is true listening. Whether we are listening face-to-face, on the phone or on a virtual call, the person on the receiver end of a communication holds a very important listening space for the speaker. Even...
by Terri Klass | Dec 4, 2022 | Building Culture, Building Trust, Compassion, Core Values, Influential Leader, Leadership Development, Team Building
When was the last time you really messed up and kept kicking yourself for the misstep? I found myself in this situation during a meeting this past week. Some information seemed to just fall out of my mouth that I wished I hadn’t shared. I definitely could have...