When things go wrong in our professional lives it usually ends up revolving around a missed target, confusing message or personality clash. All of these unmet expectations point in the exact same direction- a collision with a workplace or customer relationship. The truth is that we all miss deadlines, make mistakes, hear a communication incorrectly and have conflict with others. That’s just human nature and the reality of working. The thing is if we have strong relationships with people in the workplace we can face our challenges constructively and rebound with greater precision and more successful outcomes. But the key is to build deep connections so when we do fall on our faces, we
Independence Day is upon us in the United States and many will celebrate with fireworks, social gatherings and plenty of barbecued food. It is a joyous time as we honor those who helped create a country of freedom and choice. Along with having the many opportunities, comes a great deal of responsibility and expectation. We need to be open to different points of view and be willing to hear all sides of an issue before declaring our stand. But what is most fascinating about this process is that once you actually behave this way, it becomes a way of life naturally.
Working with a senior leadership team this week was an eye opening experience. Although the organization is fairly technical in nature and usually focuses on end results, we began an important discussion on how to create stronger work connections. It seemed that although employees were performing well, there was not a great deal of camaraderie. In fact, what was happening was that the team leaders were only socializing with themselves and spent little time getting to know their team members. As a result, deeper work relationships were not being formed. Younger and newer team members were feeling unappreciated.
Why should senior leaders care about new workers coming up through the ranks? Why is it necessary
Each year we honor the great leader, Martin Luther King Jr. for his courage and contributions to humanity. He had a vision about equality and care for one another that still rings true today. Leaders can learn so much by looking at the empowering actions and communication of MLK as they strive to model their unique leadership after him.
“If you can’t fly then run, if you can’t run then walk, if you can’t walk then crawl, but whatever you do you have to keep moving forward.”
-Martin Luther King Jr.
Four ways to lead MLK style:
1. IDENTIFY YOUR VISION AND FIGHT FOR IT
My father was a salesman. He owned a small storm window and storm door business that he was very proud of. He worked very hard trying to grow his company as economic changes often dictated different conditions. He had an entrepreneurial spirit that never allowed him to give up or quit. Whenever I would ask him how he learned all about his products and services he would always say the same thing:
“ I learned everything about my business from my customers. They taught me the ins and outs of my industry and how to be successful.”