For many years organizations have been focusing on ways to increase employee and team member engagement. Study after study pinpoints steps to help our companies cultivate deeper team engagement. According to a recent Gallop poll, only 15% of employees globally are engaged. Perhaps, attempting to improve team engagement isn’t what we should be concentrating on, but rather exploring and developing strategies to elevate the team experience. After all, leaders have been turning over backwards to fuel their customer experience. Maybe it is finally time to move from team engagement to team experience.
[Tweet “The time is ripe to move from team engagement to team experience.”]
Powerful ways to move from team engagement to
Throughout all my years of consulting leaders, I have always learned the most from anecdotes that others shared. These stories can be very powerful and usually portray the multi-faceted aspects of a leader. Have you ever spent the time to write your own story? What would you write about?
Some important questions you might ask yourself before you create your narrative might include:
- What have I accomplished?
- Who have I become or evolved into?
- What can I do now that I could not do before?
- What are my core values and how did I learn them?
- Which people in my life have helped to shape me?
- What obstacles have I overcome?
I think that many of the mantras that… Continue reading | 3 Comments
What are the characteristics of an authentic leader? We know from studies that leaders are usually made, not necessarily born with all the ingredients for success. So becoming authentic seems to encompass both learning as well as possessing integrity and character.
I would take it a step further and say that authenticity involves honesty and being “real” with others. Remember the story of the Velveteen Rabbit? The “realness” of the rabbit came from being worn and adored. When leaders are open and honest about what is happening in an organization, then their followers believe them. In fact, to the team members, these “real” leaders are approachable and serve as mentors, paying attention to what their team cares about. They can be counted on to share trustworthy information and as… Continue reading