by Terri Klass | Jun 18, 2023 | Building Confidence, Communication, Core Values, Influential Leader
Whether you speak in a loud or soft voice or tend to be speedy or more paced in your communication, there is one most important piece to being an impactful leader- using an authentic voice. Just think about the leaders you have worked with throughout your career....
by Terri Klass | Nov 20, 2022 | Appreciation, Building Culture, Gifts and Strengths, leadership qualities, Team Building
As Thanksgiving approaches in the U.S., many leaders are getting ready for family or friend gatherings. This year people are reconnecting in larger numbers after several years of staying apart due to the unforgiving virus. For some leaders, the regathering is being...
by Terri Klass | Jan 2, 2022 | Career Development, Goal Setting, Leadership Development
As much as many leaders were hoping that this new year would bring an end to an unsettling time, this has not quite happened. The world is definitely in a better place with many more tools to face the pandemic, yet we are still dealing with hybrid work situations as...
by Terri Klass | Aug 8, 2021 | Career Development, Core Values, Empowerment, Gifts and Strengths, Leadership Brand, Leadership Development
If you were to ask your colleagues, customers or bosses to describe how you lead, would they be able to paint an accurate picture? Do the people you interact with have a clear understanding of how you might behave in a difficult situation or how you go about reaching...
by Terri Klass | Jul 27, 2020 | Core Values, Customer Needs, Leadership Brand, Open-Minded, strategic listening
Our customers, whether internal or external are our lifeline. We depend upon them to keep our businesses and projects alive and high functioning. They are precious to us and leaders must treat them with respect and dignity. The kicker is that sometimes our customers...