Tag Archives: compassionate leadership

Hit Your Creativity Button To Delight Customers

During a recent short out- of- town adventure, my leadership antennae went into high gear. Going into any new local, I am usually very excited and pumped to learn and recharge my batteries. It is a great opportunity to take time to just think and dream and plan. This particular trip involved heavy rains, flooding and thunderstorms. They were relentless and I was at a “beachy” resort. To add to the frustration, nobody at the resort seemed particularly caring or concerned with the needs of their visitors. Except for one amazing maintenance man. A true leader.

 When we initially arrived the conversation with an employee at the front desk sounded like this:

“Welcome… Continue reading | 6 Comments

Seven Choices To Compassionate Leadership

It’s easy to give up on team members or colleagues when they don’t meet our expectations. When co-workers don’t pull through in the way we thought they would or should, we often become angry or feel let down. We even may become defensive and be ready to go on the attack.

Have you faced any of these frustrating situations in your workplaces or collaborations?

  • Missing information for a project
  • Deadlines that are ignored or miscalculated
  • Being omitted from an important email
  • Not being part of a team decision
  • Overlooked to be part of a Happy Hour after work

Many of these actions may not be a… Continue reading | 8 Comments

Five Tactics To Becoming An Empowered Leader

Leadership is not about a position or title. Leadership is not about taking over a team and dictating what needs to be accomplished. Leadership is not about lecturing others to make sure our ideas are selected for a solution. Leadership is not about being the loudest or smartest in the room.

So what is leadership all about?

Leadership is all about becoming empowered and helping others become empowered. It is about creating cultures of empowerment within organizations and teams. When we feel empowered we can lead with confidence and compassion. We can impact our worlds of work in meaningful and purposeful ways.

Here are five tactics to becoming an empowered leader:

Why Leading With Kindheartedness Makes Sense

I have seen all shapes and types of leaders in my workshops. There is never a program I present that I don’t learn something new from a participant. But of all the qualities that contribute to strong and impactful leadership, the one that stands out and makes the greatest impression for me is kindheartedness.

What is kindheartedness?

A few definitions are:

  • Having or showing a sympathetic nature
  • Friendly or generous by nature
  • Arising from a kind heart
  • Sharing the feelings of others

All these descriptions point to a leader who brings caring and concern for others while helping them to grow their leadership knowledge and skills. I… Continue reading | 6 Comments

Four Ways To Lead MLK (Martin Luther King Jr.) Style

pic for MLK

Each year we honor the great leader, Martin Luther King Jr. for his courage and contributions to humanity. He had a vision about equality and care for one another that still rings true today. Leaders can learn so much by looking at the empowering actions and communication of MLK as they strive to model their unique leadership after him.

“If you can’t fly then run, if you can’t run then walk, if you can’t walk then crawl, but whatever you do you have to keep moving forward.”

-Martin Luther King Jr.

Four ways to lead MLK style:

1. IDENTIFY YOUR VISION AND FIGHT FOR IT