by Terri Klass | Jun 18, 2023 | Building Confidence, Communication, Core Values, Influential Leader
Whether you speak in a loud or soft voice or tend to be speedy or more paced in your communication, there is one most important piece to being an impactful leader- using an authentic voice. Just think about the leaders you have worked with throughout your career....
by Terri Klass | May 8, 2023 | Curiosity, Influential Leader, Leadership Development, leadership qualities, strategic listening
One of the most underestimated skills for influential leadership is true listening. Whether we are listening face-to-face, on the phone or on a virtual call, the person on the receiver end of a communication holds a very important listening space for the speaker. Even...
by Terri Klass | Mar 26, 2023 | Career Development, Change Management, Coaching, Goal Setting, Leadership Development
With many of my coaching clients our conversations have been focusing on the pivots they have made throughout their careers. We are definitely living through some edgy times where leaders are consistently being asked to take on new job responsibilities at a record...
by Terri Klass | Mar 5, 2023 | Career Development, Communication, Conflict Resolution, Influential Leader, Leadership Development, Teams
It’s sometimes hard for leaders to break out of old routines and embrace new ways to adjust their leadership lens. Often, they expend most of their energy handling daily crises without even noticing that they have been working in the same patterns for way too many...
by Terri Klass | Dec 4, 2022 | Building Culture, Building Trust, Compassion, Core Values, Influential Leader, Leadership Development, Team Building
When was the last time you really messed up and kept kicking yourself for the misstep? I found myself in this situation during a meeting this past week. Some information seemed to just fall out of my mouth that I wished I hadn’t shared. I definitely could have...