by Terri Klass | Feb 25, 2024 | Coaching, Communication, Difficult People, Executive Coaching, Leadership Coaching, Leadership Development
It’s fascinating how many leaders during my leadership coaching and training have confessed their struggles with difficult conversations. Many even have professed an avoidance of entering into discussions where they may need to share uncomfortable information. They...
by Terri Klass | May 8, 2023 | Curiosity, Influential Leader, Leadership Development, leadership qualities, strategic listening
One of the most underestimated skills for influential leadership is true listening. Whether we are listening face-to-face, on the phone or on a virtual call, the person on the receiver end of a communication holds a very important listening space for the speaker. Even...
by Terri Klass | Mar 5, 2023 | Career Development, Communication, Conflict Resolution, Influential Leader, Leadership Development, Teams
It’s sometimes hard for leaders to break out of old routines and embrace new ways to adjust their leadership lens. Often, they expend most of their energy handling daily crises without even noticing that they have been working in the same patterns for way too many...
by Terri Klass | Jun 12, 2022 | Building Culture, Collaborative Leadership, Compassion, Goal Setting, Leadership Development, Team Building
One of the biggest changes that many leaders are facing and grappling with today is a result of the never-ending pandemic. In the past, leading a team as well as being leaders on a team, mostly focused on goals, roles, and responsibilities. A big picture vision was...
by Terri Klass | Nov 30, 2021 | Curiosity, Empowerment, Leadership Development, Management Development, Open-Minded, Teams
Have you ever listened to children offer alternative ways to solve a problem? They each take turns sharing their thoughts until they lose interest and just move on to another topic. They disagree but never spend too much time dwelling on who wins the argument....