Being a strong leader involves being an effective relationship builder. To develop meaningful connections with others we need to have the ability to read our own emotions accurately as well as recognize the emotions in our team members, colleagues and networks. In fact, some of us are so unaware of how we may be feeling in a particular situation that it is very difficult to respond appropriately to actions or behaviors we see. And then what happens? We do something or say something that we wish we hadn’t done or said.
When things go wrong in our professional lives it usually ends up revolving around a missed target, confusing message or personality clash. All of these unmet expectations point in the exact same direction- a collision with a workplace or customer relationship. The truth is that we all miss deadlines, make mistakes, hear a communication incorrectly and have conflict with others. That’s just human nature and the reality of working. The thing is if we have strong relationships with people in the workplace we can face our challenges constructively and rebound with greater precision and more successful outcomes. But the key is to build deep connections so when we do fall on our faces, we
Although I have been a leadership trainer and consultant for many years, I never wanted to be a leadership blogger. It’s not that I don’t enjoy writing, but rather I was uncertain about adding a blog to my weekly commitments. I feared that if I was unable to keep my word to my readers that I would not be credible. Also, I wondered whether I could offer topics that appealed to leaders of all backgrounds and interests. But as I delved into leadership blogging something very fascinating began to happen. I realized that when I shared my stories of leading, other leaders reached out to share theirs with me. I didn’t have to model my blog… Continue reading | 10 Comments
Many of us are familiar with this career scenario. We work hard to learn and master every technical part of our job in order to be recommended for the next promotion. We receive praise for the value we added to a project where we were able to utilize every bit of technical knowledge we were taught. We consider ourselves a SME (subject matter expert) in our field and hope this will help move us along our career path. Up until now, we have been rewarded for our expertise and knowledge. But then we get tripped up with this feedback:
“ Although you have strong marketing skills, it seems like you are having a difficult time
For many years I have been partnering with an organization to provide leadership training for many different industries. As with any long-term collaboration, we sometimes disagree or view the customer challenges from different perspectives. If we end up being on opposite pages of thinking, we talk it through to come up with a solution that we both could live with. But recently things started to change. There was a clean sweep of leadership in the organization and before I realized what had happened I started dealing with an entire new group of “names.” I describe the new leaders as “names” because that is all I had to go on. I had no faces to connect… Continue reading | 8 Comments