Whether we are a leader on a large global team or a leader in a small organization, our ability to be trusted will impact our performance and relationships. There’s no way around it. If we can’t be trusted we will never be able to reach our potential and become influential.
Have you ever worked on a project and the person feeding you information overlooked giving you all the data?
Did you ever have a boss who set up a meeting with you and failed to show up?
Was there ever a time when a team member threw you “under the bus” by blaming you for something they neglected to do?
I enjoy watching house makeovers on TV. They always start with a major structural disaster and analyze which remodeling strategies will turn the house into a beautiful home. To make that transformation there is usually a great deal of dreaming, planning, hard work and finally elation. It’s a process that not only takes time but also depends on the expertise and knowledge of the designers and builders.
In a similar way, our teams and organizations sometimes need a makeover. The culprit of the dysfunctional team or institution is often the leadership at all levels. Team members and leaders don’t always recognize the signs of a collapsing leadership strategy. When we are in the… Continue reading | 8 Comments
This past week I experienced a customer service nightmare. After waiting two hours in a phone store to get help transferring my data from one device to another, I made the biggest mistake of all- I paid cash for a cover for my device. The reason it was a major error was that I needed to return the cover (it didn’t fit properly) two days later to that same crazy story. I knew it was fine to bring back the item but what I didn’t know was that the crazy phone store had no cash in the morning. I stupidly paid cash for the cover. I never pay cash. But that day I happened to… Continue reading | 6 Comments
Are you frustrated with the relationship between you and your boss?
Have you been interviewing for a new position but can’t land one?
Does it seem like no one ever listens to your suggestions?
Do you just want to scream out: “I have no control in my career!”
You may be able to relate to some of these “out of control” scenarios and feel that changing the roadblock is impossible. Yet all of these challenges are quite common for most of us at one point or another during our careers. Those of us who ignore the reality of what’s going on can end up with physical ailments like headaches or muscle… Continue reading | 4 Comments
I recently worked with a leader who had strong technical skills but kept getting stuck on one specific procedure that he performed daily. He possessed all the background needed to master his challenging tasks but repeatedly became overwhelmed when he reached a certain point. He threw his hands up when we spoke:
“I just can’t figure out how to get over this hurdle. I need to learn this step but I have a block. Why can’t someone else just do it?”
As I listened to his frustrations I kept thinking about all his knowledge and abilities. They were all there. What was preventing him from being successful? What was holding him back? He lacked… Continue reading | 8 Comments