Being a strong leader involves being an effective relationship builder. To develop meaningful connections with others we need to have the ability to read our own emotions accurately as well as recognize the emotions in our team members, colleagues and networks. In fact, some of us are so unaware of how we may be feeling in a particular situation that it is very difficult to respond appropriately to actions or behaviors we see. And then what happens? We do something or say something that we wish we hadn’t done or said.
Partnering with many highly technical leaders throughout the years, I have come to understand the direct communication style. They get to the point quickly, using as few words as possible, with a purposeful tone. They exude an air of authority. This past week was no different. I presented a leadership program to a group of senior leaders who were experts in their technical abilities and very firm in the way they shared their insights. They commanded a stage-type presence with a “been there, done that” attitude. So walking into a room filled with these confident seasoned leaders seemed a bit daunting. Well sort of.
This past week I experienced a customer service nightmare. After waiting two hours in a phone store to get help transferring my data from one device to another, I made the biggest mistake of all- I paid cash for a cover for my device. The reason it was a major error was that I needed to return the cover (it didn’t fit properly) two days later to that same crazy story. I knew it was fine to bring back the item but what I didn’t know was that the crazy phone store had no cash in the morning. I stupidly paid cash for the cover. I never pay cash. But that day I happened to… Continue reading | 6 Comments
Are you frustrated with the relationship between you and your boss?
Have you been interviewing for a new position but can’t land one?
Does it seem like no one ever listens to your suggestions?
Do you just want to scream out: “I have no control in my career!”
You may be able to relate to some of these “out of control” scenarios and feel that changing the roadblock is impossible. Yet all of these challenges are quite common for most of us at one point or another during our careers. Those of us who ignore the reality of what’s going on can end up with physical ailments like headaches or muscle… Continue reading | 4 Comments
Labels were part of my upbringing. I say that because in my family each child was given a label to describe their abilities or personality. One of us was the baker and dramatic. One of us was pushy and a guitar player. One of us was an ice skater and not an academic. And crazy as it may seem, we lived up to those descriptions. They became us and we became them. It’s a very interesting phenomenon, that if we are told that we should behave or act in a certain way or that we are talented or not so capable, we tend to gravitate towards those depictions. We even create a narrative about who we… Continue reading | 11 Comments