Archive for the 'Dealing With Crises' Category

What Can Leaders Do When Team Members Spar?

Teams by nature can be very vulnerable to different members’ styles of communication. And one of the surest ways for a team to become dysfunctional is for a leader to be unaware of their members’ communication interactions. Recently, there was an article written in Harvard Business Review by Amy Jen Su and Muriel Wilkins that discussed passive-aggressive behavior amongst co-workers. They discussed the frustration of a peer agreeing to an idea at a meeting and then ignoring their commitment. I have witnessed this type of “swing behavior” as I am sure you all have at one point. But is there anything a leader can do to either prevent or alleviate this disruptive communication style and behavior?

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Published on Wednesday January 12, 2011 in Communication, Dealing With Crises, Leadership Development and Teams. 4 Comments Tags: , , , , .

What can Leaders Learn From a Volcanic Eruption?

For the past week, the news has been obsessed with volcanic ash in Iceland and its impact on most of Europe and around the world. The flights have come to a standstill in Europe and everybody seems to be caught off guard.  No one seems to know what to do or how to deal with the stranded passengers on both sides of the ocean. Millions of dollars are being blamed in lost tourism, hotel stays and restaurants.  You might wander how this act of nature can be so powerful. And you might ask, where is the leadership?

Something has gone terribly wrong with both government and business leaders not able to speak out and alleviate some of the chaos. I think at the hub of this malfunctioning is a… Continue reading

Published on Wednesday April 21, 2010 in Communication, Dealing With Crises, Leadership Development and Management Development. 0 Comments Tags: , , .