Category Archives: Creative Leadership

Hit Your Creativity Button To Delight Customers

During a recent short out- of- town adventure, my leadership antennae went into high gear. Going into any new local, I am usually very excited and pumped to learn and recharge my batteries. It is a great opportunity to take time to just think and dream and plan. This particular trip involved heavy rains, flooding and thunderstorms. They were relentless and I was at a “beachy” resort. To add to the frustration, nobody at the resort seemed particularly caring or concerned with the needs of their visitors. Except for one amazing maintenance man. A true leader.

 When we initially arrived the conversation with an employee at the front desk sounded like this:

“Welcome… Continue reading | 6 Comments

Five Drivers Of A Powerful Leadership Story

This week I had the opportunity to speak with an extraordinary young leader who shared their passionate journey of how they arrived at their current job and career. The leader began their education and first job in a very artsy industry but ended up in a start-up. There were also a few crazy sales jobs in between that helped them to develop marketing skills that eventually led them to their present dynamic position. The trials and challenges brought us laughter and connection. Some of the leader’s choices worked out better than others, but in each situation, the individual was always willing to grow and try new things.

The most intriguing part of the time… Continue reading | 8 Comments

Five Truths About Leading Your Way

Although I have been a leadership trainer and consultant for many years, I never wanted to be a leadership blogger. It’s not that I don’t enjoy writing, but rather I was uncertain about adding a blog to my weekly commitments. I feared that if I was unable to keep my word to my readers that I would not be credible. Also, I wondered whether I could offer topics that appealed to leaders of all backgrounds and interests. But as I delved into leadership blogging something very fascinating began to happen. I realized that when I shared my stories of leading, other leaders reached out to share theirs with me. I didn’t have to model my blog… Continue reading | 10 Comments

What Changes When Leaders Meet Face-To-Face?

For many years I have been partnering with an organization to provide leadership training for many different industries. As with any long-term collaboration, we sometimes disagree or view the customer challenges from different perspectives. If we end up being on opposite pages of thinking, we talk it through to come up with a solution that we both could live with. But recently things started to change. There was a clean sweep of leadership in the organization and before I realized what had happened I started dealing with an entire new group of “names.” I describe the new leaders as “names” because that is all I had to go on. I had no faces to connect… Continue reading | 8 Comments

Seven Ways To Lead With Fresh Eyes

pic for fresh eyes

I just returned from a wonderful vacation in the northwest of the U.S. and Canada. That part of the world possesses incredible natural beauty and laid-back charm. Very different from the hustle and bustle of the northeast U.S. where I spend most of my professional and personal life. Many leaders know intuitively that they get refreshed when they take breaks but another really exciting phenomenon takes place when we step away from our routines.

We are able to view and think about our work worlds from a new perspective.

We are able to view our typical workload through a new lens.

We become empowered to lead with fresh eyes