Category Archives: Change Management

An Unlikely Opportunity Can Be A Gift For Leaders

Most careers are not linear. They don’t begin at an ideal starting point and progress until they land at a dreamy ending. Chances are we will come to many crossroads in our careers that will force us to make an imperfect decision. We may not have all the facts or know how a new position will be viewed in our organizations. We may be moved to an unfamiliar department or asked to work with an undesirable boss or co-worker. It may be necessary to take on additional responsibilities that will totally topple our daily apple cart. Or we may just have to take on tasks that we feel are out of our job requirements and… Continue reading | 4 Comments

Dig Deep To Locate Your Leadership

This past week I needed to replace my old gas lines with new pipes to connect with an updated system. Although going through the process was a bit uncomfortable, there really was no choice if I no longer wanted water in my gas line. To make this happen, the gas company had to dig deep to locate my current hook-ups and re-trench my property with the new pipes. Holding off was just a temporary solution and a poor choice at that. I had to embrace this total property upheaval if I no longer wanted to lose heat or hot water.

In the same way, we all have busy careers that don’t afford us a lot… Continue reading | 6 Comments

What Changes When Leaders Meet Face-To-Face?

For many years I have been partnering with an organization to provide leadership training for many different industries. As with any long-term collaboration, we sometimes disagree or view the customer challenges from different perspectives. If we end up being on opposite pages of thinking, we talk it through to come up with a solution that we both could live with. But recently things started to change. There was a clean sweep of leadership in the organization and before I realized what had happened I started dealing with an entire new group of “names.” I describe the new leaders as “names” because that is all I had to go on. I had no faces to connect… Continue reading | 8 Comments

What Is The Best Way For Leaders To Learn Their Business?

pic-for-customer-advice

My father was a salesman. He owned a small storm window and storm door business that he was very proud of. He worked very hard trying to grow his company as economic changes often dictated different conditions. He had an entrepreneurial spirit that never allowed him to give up or quit. Whenever I would ask him how he learned all about his products and services he would always say the same thing:

“ I learned everything about my business from my customers. They taught me the ins and outs of my industry and how to be successful.”

What an insight for any leader to recognize that they could grow and flourish by turning… Continue reading | 6 Comments

Lead With A Proper Goodbye To Summer

pic for summer goodbye

For many leaders, Labor Day marks the unofficial end to summer. It is when the days begin to get shorter and the temperatures commence their descent downward. There tends to be a little sadness in the air as the carefree (or at least less busy) routines of vacations and connecting with family and friends slowly dissipates. We know what lies ahead and some may not want to welcome the change as readily as others. It’s really not that dismal, just an adjustment and realignment that starts with a healthy send-off of the summer season.

Leaders can’t greet the new season without first acknowledging what has transpired during the past few months and… Continue reading | 8 Comments