Partnering with many highly technical leaders throughout the years, I have come to understand the direct communication style. They get to the point quickly, using as few words as possible, with a purposeful tone. They exude an air of authority. This past week was no different. I presented a leadership program to a group of senior leaders who were experts in their technical abilities and very firm in the way they shared their insights. They commanded a stage-type presence with a “been there, done that” attitude. So walking into a room filled with these confident seasoned leaders seemed a bit daunting. Well sort of.
This past week I experienced a customer service nightmare. After waiting two hours in a phone store to get help transferring my data from one device to another, I made the biggest mistake of all- I paid cash for a cover for my device. The reason it was a major error was that I needed to return the cover (it didn’t fit properly) two days later to that same crazy story. I knew it was fine to bring back the item but what I didn’t know was that the crazy phone store had no cash in the morning. I stupidly paid cash for the cover. I never pay cash. But that day I happened to… Continue reading | 6 Comments
In one of my leadership programs this past week, I met a very devoted leader who was overwhelmed with her workload. As she shared her story and challenges with us her face and entire body grew tense and rigid. She was visibly upset, shaking her head as she rolled out her struggles with us.
“I can’t seem to get a hold of all the work that keeps coming my way. Not only is the amount of work beyond doable, but also the people delegating it to me, don’t have a clue about what else I have been asked to complete. As a result I am continually missing deadlines and everyone seems to be… Continue reading | 2 Comments
This week I had the opportunity to speak with an extraordinary young leader who shared their passionate journey of how they arrived at their current job and career. The leader began their education and first job in a very artsy industry but ended up in a start-up. There were also a few crazy sales jobs in between that helped them to develop marketing skills that eventually led them to their present dynamic position. The trials and challenges brought us laughter and connection. Some of the leader’s choices worked out better than others, but in each situation, the individual was always willing to grow and try new things.
What type of leader do you want to be?
If someone were to ask you what your brand of leadership looks like, what would you say?
Have you thought about how you reached the point of leading that you are today?
Sure we all want to make valuable contributions and feel that others see our worth. But how exactly can we lead so that our team members and colleagues see our unique capabilities and gifts?
Perhaps the most powerful way is through storytelling.