by Terri Klass | Aug 31, 2015 | Building Confidence, Career Development, Empowerment, Leadership Development, Management Development, Storytelling
If someone were to ask you about your childhood leadership, how would you answer? What lessons did you learn about leading when you were a child? Who influenced your leadership and why? Do you remember always being a leader or were there specific events or challenges...
by Terri Klass | Aug 24, 2015 | Building Confidence, Core Values, Empowerment, Leadership Development, leadership qualities, Management Development
It can be so difficult at times to keep a positive perspective when everyone around us seems unhappy. I hear leaders falling into the trap of “disengagement” with words like: “Why should I care when my boss doesn’t even acknowledge my work?” “I seem to be the only one...
by Terri Klass | Aug 17, 2015 | Building Trust, Collaborative Leadership, Compassion, Core Values, Empowerment, Leadership Brand, Storytelling
Listening to a manager in one of my workshops go on and on about how her team members are self-absorbed caught my attention. She threw out the adage, “There is no I in team” and sensed everyone was taking advantage of her good nature. The more I heard, the more I...
by Terri Klass | Aug 10, 2015 | Building Trust, Communication, Leadership Development, strategic listening, Team Building
I happen to love baking apple pies. Through the years I have experimented with many different piecrust recipes, some containing butter and some containing shortening. Not all recipes lead to tasty piecrusts so I have learned to trust my past baking strategies and only...
by Terri Klass | Aug 3, 2015 | Collaborative Leadership, Influential Leader, Leadership Development, Open-Minded, strategic listening, Team Building
Recently I was speaking with a senior leader who felt her workplace had gone to the dogs. She felt there was a lack of respect and commitment with the people she interacted. “Things were so much better years ago at our firm. People followed through on their...