by Terri Klass | Apr 23, 2013 | Change Management, Influential Leader, Leadership Development
I am not one for warranties when it comes to change within organizations, but experience tells me differently. I have been involved in several large institutional changes that actually went well. When I evaluated what elements these transitions possessed, it became...
by Terri Klass | Apr 17, 2013 | Change Management, Dealing With Crises, Empowerment, Influential Leader, Leadership Development
When I work with organizations on change management, I often use a game involving tennis balls. In this exercise I ask the group to form a circle. Then I hand a tennis ball to a person in the circle and ask them to throw it to someone. Then that person throws the ball...
by Terri Klass | Apr 10, 2013 | Dealing With Crises, Influential Leader, Leadership Development
Leading a diverse team with many different viewpoints and perspectives can be very challenging for any leader. We know the best decisions usually involve some type of compromise or consensus opinion, but is that always the soundest way to lead? Are there times when...
by Terri Klass | Apr 1, 2013 | Influential Leader, Inspire, Leadership Development
Leading a team can sometimes be overwhelming. We have days when we sense that leading by example just isn’t enough to spur excitement and action. We think we are providing our teams with a clear vision and specific objectives, yet we feel a lack of cohesiveness and...