by Terri Klass | Jan 31, 2012 | Communication, Leadership Development, leadership qualities, Manager as Coach, Storytelling
When I coach leaders in how to become stronger communicators, I always ask them to share stories of who influenced them or greatly impacted their careers. We go around the room and each leader has a powerful anecdote to express with details of an important person and...
by Terri Klass | Jan 23, 2012 | Coaching, Collaborative Leadership, Empowerment, Leadership Development, Team Building
It seems like everyone is talking about collaboration. Our organizational success will be based on how well we collaborate with each other as well as with other companies. What is collaboration and why is it so important today? Why must leaders learn to collaborate...
by Terri Klass | Jan 5, 2012 | Uncategorized
During the past year, I have focused on understanding the different generations in the workplace. My recent article in the Nonprofit Quarterly was ranked 3rd best article in 2011. I am sharing it here with you. In 2012, we need to begin to leverage the talents of all...
by Terri Klass | Jan 4, 2012 | Building Trust, Leadership Development, Team Building
As leaders begin to plan for an exciting new year, we must take the time to show appreciation to our team members for all that they did last year. Why is this so important to do? Thanking our team is more than just showing we value their contribution and commitment to...