I recently presented a three day workshop for a bi-lingual manufacturing firm. The entire team attended the programs, senior leadership though supervisors. Although the topic we explored was Problem Solving, what stood out for me was how the team grew to understand one another. By tackling each of the exercises and learning together, so many critical issues emerged by accident. Here are a few of the noteworthy “aha” moments:
- We have a language challenge: When the program began, some of the more senior leaders felt that team members were lazy and not communicating information. Information was constantly getting lost and oftentimes never shared. During our small group discussions and activities it became apparent that information


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