For those of you who follow my blogs, you know that I often write about the importance of leaders developing rapport with their teams. Having the ability to connect with others is probably the most critical skill of any leader. Recently I read a poignant quote by Doug Conant, CEO of Campbell Soup that said: “Making powerful connections in tiny moments is what leadership is all about.” It is the small encounters with one another that oftentimes makes the biggest impact. So what are those tiny moments in our workplaces and what do they look like?
- Good morning and good evening: During these seemingly unimportant encounters, take the time to get to know a team member in a deeper way. These are the times leaders should ask
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