by Terri Klass | Jan 17, 2011 | Building Trust, Communication, Leadership Development, Teams
How do you create a culture of openness so everyone feels they can share their ideas? How do you make sure that team members offer up their top-notch suggestions and not hold back for fear of being belittled? The success of our leadership depends on our ability to...
by Terri Klass | Jan 12, 2011 | Communication, Dealing With Crises, Leadership Development, Teams
Teams by nature can be very vulnerable to different members’ styles of communication. And one of the surest ways for a team to become dysfunctional is for a leader to be unaware of their members’ communication interactions. Recently, there was an article written in...
by Terri Klass | Jan 5, 2011 | Coaching, Leadership Development, Positive Feedback, Team Building
Happy New Year to all of you and I hope 2011 brings success and pride to all of you. As the economy slowly turns around and our organizations begin to regroup, one thing for sure will be challenging: keeping our current team in tact. All around me I keep hearing about...