I am in the process of finding a wedding venue for my daughter and future son-in-law. This is no easy task as many of you know but one that requires persistence and patience. As my daughter and I search, one thing that has influenced us is how we are treated and listened to. The catering managers who are drawing us in are the ones taking the time to listen to our needs and concerns and not just pushing their locations. These managers are definitely leaders in their field for several reasons.
Learn about the customer’s hot buttons
To begin to help any customer, one has to understand what is driving the client. What is… Continue reading | 2 Comments
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