by Terri Klass | Jun 16, 2010 | Coaching, Communication, Leadership Development, Teams
There is nothing worse than feeling an opportunity to help someone grow gets away from us. Have you ever experienced that moment when you wished you had said something to coach a team member in a certain direction, but the interaction dissolved? One of the reasons we...
by Terri Klass | Jun 2, 2010 | Building Trust, Communication, Leadership Development, Positive Feedback, Team Building
One of the most important attributes for a great leader is the ability to remain positive even when a firm is experiencing a downturn and the future may require some tough decision-making. Do not underestimate the value of creating a positive environment for you and...